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Return and Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To request a return, please contact us at office@atriton.shop. If your return is accepted, we will provide return instructions and the appropriate return address. Please do not send products to our business address unless specifically instructed to do so.

Items sent back without first requesting a return will not be accepted.

Eligibility

To be eligible for a return:

  • Items must be unused and in the same condition as received.
  • Items must have all original tags and labels attached.
  • Items must be returned in their original packaging.
  • Proof of purchase is required.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

The appropriate return address will be provided after your return request has been approved. The return address may vary depending on the product and fulfilment location.

Condition of Returned Items

Returned items must be in their original condition with all tags and labels attached. Items that are damaged, soiled, altered, or show signs of use may not be accepted.

Damages and Issues

Please inspect your order upon delivery and contact us as soon as possible if the item is defective, damaged, or if you receive an incorrect item. We will evaluate the issue and work to resolve it.

Exceptions / Non-returnable Items

Certain items cannot be returned, including:

  • Items marked as final sale.
  • Personalized or customized items.

If you have questions about whether a particular item is eligible for return, please contact us before requesting a return.

Exchanges

The fastest way to receive a different item is to return the item you have. Once the return is accepted, you can place a separate order for the new item.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days. Please remember that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at office@atriton.shop.

Contact Information

Atriton Shop
Molding Creator LLC
1500 N Grant Street, Ste R
Denver, CO 80203
United States

Email: office@atriton.shop
Phone: +1 (216) 677-2847